Terms and Conditions

This website is owned and operated by www.tommysigns.com (henceforth called we or us or Tommy Signs or tommysigns.com) having its office at New Jersey.In using the services provided by us, customers (hereinafter referred to as “you”) are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period, and you understand and agree that you are bound by such terms and conditions till the time you access this website.We reserve the right to change these terms and conditions from time to time without any obligation to inform you, and it is your responsibility to look through them as often as possible. All rights, including copyright, in this website are owned by us. Any use of this website or its contents, including copying or storing it in whole or part, without the permission of www.tommysigns.com, is prohibited.If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to info@tommysigns.com.

1. Services Provided

The services provided by us to the customers include high-quality products. The different types of signs and services we offer include but are not limited to commercial signs, sign repair and installation, business signs, channel letters, flags and blade signs, flat metal signs, vinyl banners, neon signs, paper signs, plastic signs, real estate signs, sign companies, sign maker NJ, sign shops in NJ, signs and awnings, truck wraps, window signs, sign maintenance, brass letters, plastic letters, aluminum letters, step and repeat banner printing, backdrop printing, roll-ups, retractable awnings, and full-color printing.Tommy Signs provides services throughout New Jersey. Some of the areas where our services are available include Newark, Jersey City, Elizabeth, and other major locations across the state.

2. Placing of Order

You shall call at the phone number provided on our “Contact Us” page with your product information, and we shall design your product. We shall send you the designed graphics to the email address provided by you, along with the costing required to design, fabricate, and install at your site. You shall give the approval of the designed graphic and also of the costing to design, fabricate, and install the product at your site within 24 hours of the receipt of the email.

3. Payment and Refund

Upon your approval of the designed graphics, we shall send you the invoice, and you agree that you shall make payment for the invoice in full within 24 hours of the receipt of the invoice. You agree that the payment shall be made through a credit card over the phone within 24 hours of the receipt of the invoice. You agree that once the design is approved, and the color is selected, you have 24 hours to make changes. Failing this, the design shall not be changed, and payment shall not be refunded since the products are customized. You agree that once the approval is given and the payment is made through a credit card, it shall not be charged back. If the card charges back and the payment is not processed, we have the right to initiate legal proceedings against you.

4. Free Shipping and Delivery Schedule

A tentative delivery time will be given along with the formal order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch.We also provide free shipping for all orders over $199 only.Alternatively, all registered users can track their orders by checking Track Order and determining the order status.

5. Installation of Product

We agree that we shall print the designed wrap after the design is approved, which may take 2-4 days after all the paperwork is completed.

6. Your Obligations

You must provide true, accurate, current, and complete information about yourself to www.tommysigns.com and otherwise. In the event that a non-delivery occurs on account of a mistake by you (i.e., wrong name or address or any other wrong information), any extra cost incurred by tommysigns.com for re-delivery shall be claimed from you, and you will bear such expenses. You will provide authentic and true information in all instances where such information is requested of you. We reserve the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation, your details are found to be untrue (partly or wholly), we have the right at our sole discretion to reject the order and debar you from using the services of www.tommysigns.com and/or other affiliated websites without prior intimation whatsoever. The address at which the delivery of the product(s) ordered by you is to be made is correct and proper in all aspects. Before placing an order, you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.

7. Fraudulent Transactions

We reserve the right to recover the cost of goods, collection charges, damages caused to us, and legal expenses from persons using the site fraudulently. Tommy Signs reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or omissions in breach of these terms and conditions.